The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Affiliates (6)Questions about our Affiliates Program |
Email Questions (9)Questions and issues regarding email |
FTP Questions (4)Questions and issues regarding FTP |
Included Tools (66)Help with Pepperjack's Included Tools, to help you make your website the best! |
New Customers (12)Frequent questions from new customers |
Pre-Sales (33)Questions before you make your purchase at Pepperjack |
How do I upload files with FTP?Uploading Your Files With FTP Once you receive the Welcome Email which contains your FTP server name, IP address, username, and password, you... Views: 1162 |
Can I add more disk space to my account?Yes. You may add additional disk space to your account by emailing sales@pepperjack.com with your requirements. As a customer you are charged @... Views: 999 |
What is FTP?FTP (File Transfer Protocol) is a simple method of uploading files from your computer to the Pepperjack server. For step by step... Views: 941 |
Where do I upload all the files pertaining to my website?You need to upload files pertaining to your website to your "public_html" directory inside the root of your account. Files uploaded... Views: 911 |
What are the files and directories I see when I log in?Upon logging into your account, you are restricted to only your account and cannot move outside of your account. When you log in, you are in what... Views: 871 |