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The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.



Folder Affiliates (6)
Questions about our Affiliates Program
Folder Email Questions (9)
Questions and issues regarding email
Folder FTP Questions (4)
Questions and issues regarding FTP
Folder Included Tools (66)
Help with Pepperjack's Included Tools, to help you make your website the best!
Folder New Customers (12)
Frequent questions from new customers
Folder Pre-Sales (33)
Questions before you make your purchase at Pepperjack

Most Popular Articles Articles

Article How do I upload files with FTP?
Uploading Your Files With FTP Once you receive the Welcome Email which contains your FTP server name, IP address, username, and password, you...
Views: 5621
Article Can I add more disk space to my account?
Yes. You may add additional disk space to your account by emailing with your requirements. As a customer you are charged @...
Views: 4848
Article What is phpBB2 and how can I learn more?
phpBB2 is a widely-popular open-source bulletin-board package. It works well, has a simple user interface and admin panel, clean look, scales...
Views: 4015
Article What is FTP?
FTP (File Transfer Protocol) is a simple method of uploading files from your computer to the Pepperjack server. For step by step...
Views: 3534
Article Where do I upload all the files pertaining to my website?
You need to upload files pertaining to your website to your "public_html" directory inside the root of your account. Files uploaded...
Views: 3515