The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
| Affiliates (6)
Questions about our Affiliates Program
| Email Questions (9)
Questions and issues regarding email
| FTP Questions (4)
Questions and issues regarding FTP
| Included Tools (66)
Help with Pepperjack's Included Tools, to help you make your website the best!
| New Customers (12)
Frequent questions from new customers
| Pre-Sales (33)
Questions before you make your purchase at Pepperjack
| How do I upload files with FTP?
Uploading Your Files With FTP Once you receive the Welcome Email which contains your FTP server name, IP address, username, and password, you...
| Can I add more disk space to my account?
Yes. You may add additional disk space to your account by emailing email@example.com with your requirements. As a customer you are charged @...
| What is phpBB2 and how can I learn more?
phpBB2 is a widely-popular open-source bulletin-board package. It works well, has a simple user interface and admin panel, clean look, scales...
| What is FTP?
FTP (File Transfer Protocol) is a simple method of uploading files from your computer to the Pepperjack server. For step by step...
| Where do I upload all the files pertaining to my website?
You need to upload files pertaining to your website to your "public_html" directory inside the root of your account. Files uploaded...