Knowledgebase
The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
Search
Articles
 Are you a reseller of web hosting services or the real deal?Pepperjack is NOT a reseller! We manage our own dedicated connectivity, our own machines, our... Views: 2045 |
| Can I add more disk space to my account? Yes. You may add additional disk space to your account by emailing sales@pepperjack.com with... Views: 4933 |
| Can I transfer existing domain names to Pepperjack? Absolutely. To transfer an existing domain name just use the transfer option when placing... Views: 2118 |
| Do you accept payment other than Credit Cards? We accept Money Orders, Checks, Paypal (webmaster@pepperjack.com), and e-checks. We will contact... Views: 2094 |
| Do you have a form builder, or forms generator? Yes, we have a form builder available for free in our script installer in your control panel.... Views: 2038 |
| Do you support SSI (Server Side Includes)? Yes, we support standard Server Side Includes (SSI) on your webpages. Views: 1984 |
| Do you support WebDAV? Currently, we do not support WebDAV. Supporting it would create some security issues with our... Views: 1972 |
| Does Pepperjack allow pornographic or adult sites? We do not allow: Pornographic sites - Pornography is defined by Pepperjack to be sexually... Views: 2033 |
| How long will it take to get my new site online? We can have your site online the same day you submit your order. Your account will be setup... Views: 1938 |
| If you register my domain, who owns it? When we register a domain, we register it on your behalf. You will be the owner. Views: 1960 |
| Pepperjack.com Terms of Service In a nutshell: - No Spamming (unsolicited bulk email) allowed - No material that provides... Views: 2121 |
| What are Front Page Extensions? FP Extensions are special files that can be installed on a web server for users of... Views: 2175 |
| What are Password Protect Directories? Want to limit access to certain directories/sections of your web site? With this feature you... Views: 2138 |
| What are Referrer Logs? This is an extended logging feature that documents where each visitor to your Site came from.... Views: 2198 |
| What are your Network capabilities? You are hosted on our fiber optic network, which connects to the Internet through 1 OC3 and 3... Views: 2108 |
| What if I exceed my monthly transfer allowance? You will be notified by email ahead of time allowing you enough time to choose from our numerous... Views: 2164 |
| What is a Customizable Missing Docs Page? By placing a file in your main directory called missing.html, you will be able to provide a... Views: 2115 |
| What is a Mailing List? A mailing list allows a discussion by email between a group of people; the email addresses of... Views: 2162 |
| What is a Secure Shell? This is a secure method of accessing your Shell Account. To use this feature you will need... Views: 2284 |
| What is an email alias? An email "alias" is a pseudo email account, where all email sent to the alias gets... Views: 2129 |
| What is Analog Web Log Analyzer? Analog Web Log Analyzer is a fast web server log file analysis program. It produces highly... Views: 2233 |
| What is Bandwidth? A measurement (in megabytes) of the amount of data passed through your site. This includes... Views: 2101 |
| What is File Manager? File Manager is a web based control panel which allows you to easily navigate and administrate... Views: 2217 |
| What is FTP? FTP (File Transfer Protocol) is a simple method of uploading files from your computer to the... Views: 2179 |
| What is MySQL? MySQL, the most popular Open Source SQL database, is provided by MySQL AB. MySQL AB is a... Views: 2139 |
| What is Server Side Includes? SSI or Server Side Includes allows the Server to parse special page commands. For example if... Views: 2169 |
| What is Telnet/SSH? Telnet and SSH is a program that enables you to log into a remote host/terminal Securely (E.g.:... Views: 2124 |
| What is True Domain? When your account is set up, it will be only in your domain name. For example; if your domain... Views: 2353 |
| What kind of support will you provide for my hosting service? We will support our servers and our hosting plans, but we don't provide support for 3rd... Views: 1892 |
| What Operating System and Server Software is being used? All our systems run a customized version of RedHat, using the powerful Apache Web Server and... Views: 1988 |
| What type of hardware are you using? For maximum reliability all our servers are custom-built using the best components currently... Views: 1968 |
| What type of support do you offer? We offer 24/7 technical support. To create a support ticket log in to the customer center at... Views: 1958 |
| Will I have unlimited access to my site for updates? Yes. You have unlimited access via FTP 24 hours a day 365 days a year. As such, you can create... Views: 2008 |
Powered by WHMCompleteSolution