The knowledgebase is organized into different categories. Either choose a category from below or search the knowledgebase for the answer to your question.
| Can I access my domain without the ''WWW'' in front?
Yes. You will be able to access your domain address with or without the ''www''...
| Can I change my username after registration?
Unfortunately, your username cannot be changed. Changing this username would result in problems...
| Do you have a webmail system so I can check my email anywhere?
Yes. No matter where you are on the globe you will have access to your Inbox. This is in addition...
| How can I track who is visiting my site?
Every domain comes with its own web site statistics area which includes hits, unique visitors,...
| How do I Access My Account Control Panel?
Accessing Your Control Panel If your domain name is not yet live on our servers either because...
| How do I get help?
Getting help at Pepperjack is easy. You may email any sales questions to firstname.lastname@example.org,...
| How do I Get Started Step 2?
Step Two in Getting Started By now you should have a good understanding of how to access your...
| How do I get started? Step 1
Step One in Getting Started Welcome to Pepperjack Web Hosting! To get started with using your...
| How do I redirect a URL?
To redirect a URL please follow the below steps: 1) In control panel click on redirects. 2)...
| I can't see my website on the Internet?
It can take up to two or three days for the entire World Wide Web to recognize your new domain...
| Now that I am done signing up, how do I upload my website?
Now that you have completed signing up you are probably wanting to upload your website to our...
| What is the cost for additional logins?
POP /FTP - $3.00 / month POP/FTP/TELNET - $5.00 / month